Did you know …
Window World sells and installs over 1,000,000 windows in homes across the country each year. In fact, we’ve sold and installed 1,000,000 windows every year since 2009. What you might not know is that Window World also sells and installs a variety of exterior home remodeling products beyond windows. Our current offering features a diverse selection of home solutions, including vinyl siding, garage doors, impact products, and more.
It wasn’t always this way, of course. We got our name selling windows, but we became “America’s Exterior Remodeler” by offering whole-home solutions to people in need. As we embark on our 25th year in business, let’s look back at how we became who we are today.
A humble beginning
We started in a roadside stand in Wilmington, NC, with a promise: “Superior products. Professionally installed. At a guaranteed low price.“ At the time, in 1995, shopping for new windows often meant dealing with a high-pressure in-home sales pitch and low-quality products. Our founders knew this, so it became essential for them to create an upfront, honest experience for homeowners when Window World entered their homes. Customer service was our top priority in those days, and it remains a major differentiator among competitors today.
As our services and products continued to expand, Window World became America’s #1 exterior remodeling company in 2007. Thirteen years later, we still hold the top spot on both Qualified Remodeler’s Top 500 list and Remodeling magazine’s 550 ranking.
A world of possibility
After experiencing rapid success selling and installing windows, Window World decided to expand its remodeling services further to cover the entire exterior envelope of the home. We wanted to help homeowners not only with their windows, but with patio doors, entry doors, and shutters, too.
It was the founding principle of providing quality products at a fair price that inspired the company to offer “more than just windows” for its cherished customers with the introduction of doors in 1998. Expanding our product offering began to build a lasting relationship with homeowners who would return to us time and time again as they reinvented their homes throughout the years. Today, it remains our aim to provide the same industry-leading quality that customers have come to expect from our windows with everything that we offer.
The “Window World Difference”
As Window World continued to grow into America’s #1 exterior remodeling company, we looked for ways to highlight the things that set us apart from the competition. As a nationally supported franchisor, Window World was able to offer the support and assurance that many local Mom-and-Pop shops could not. Today, all of our windows and patio doors come with a manufacturer’s lifetime limited warranty, good for as long as you own your own home.
Beyond our warranty, the industry began to recognize the quality of our products in 2008 with the introduction of the prestigious Good Housekeeping Seal on our windows. Earning the Seal requires a rigorous evaluation from the Good Housekeeping Institute and comes with its own two-year limited warranty. Our vinyl siding and Therma-Tru entry doors earned the Seal in 2018, and we’ve carried it on all three of those products ever since.
Adding the proverbial cherry on top, we collected our first J.D. Power trophy for “Highest in Customer Satisfaction with Window and Patio Door Retailers” in 2013, and we’ve been awarded the top spot in the study five times since. Clearly, when it comes to windows (and patio doors), some streaks are more than OK. ?
Improving homes. Changing lives.
Not only are we committed to improving homes, but we’re also deeply invested in enriching the lives of our neighbors through numerous initiatives.
For the veteran community, we proudly support the Veterans Airlift Command (VAC), a nonprofit organization that facilitates free air transportation to veterans and their families for medical and other compassionate purposes. Since 2008, Window World has provided its corporate jet for over 115 missions, transporting 140 veterans and logging over 420 hours in the air.
We also introduced a veteran hiring platform in August of 2019 that is designed to help veterans find employment within the Window World franchise system. Careers for Heroes has access to over 200,000 vets and their family members, offering free resources such as resume building and training courses for anyone who wishes to take part.
Finally, a large part of who we are is fundraising for St. Jude Children’s Research Hospital. In 2008, we founded Window World Cares with the goal of supporting the lifesaving mission of the hospital. Since its inception, the foundation has raised over $10.75 million for St. Jude. To learn more or to donate to the cause, visit WindowWorldCares.com.
We’ve come a long way since selling our first windows in 1995. Today, Window World has grown to more than 200 locations with stores in 48 states. Whether you’re ready for a major home remodel, or you just want to speak to someone who can show you what’s available on a budget, your local Window World store is ready to help.